The most common referenced stat used and one that is virtually meaningless (and useless). If you have a page with 2 images calling a java script file the page will generate a total of 4 hits. Hits - This is every file requested by the visitor. This does not include images, java script or CSS and the like. Pages – This is the total number of pages viewed by visitors. If I visit your site and then come back 4 more time you should see one Unique visit and 5 visits from me. Number of Visits – The number of visits are the total number of visits by all visitors over a given period of time. This can be a bit misleading because dial-up visitors get a new IP each time they log on so you can have the same person visit different times and give a unique hit. Unique Visitors - These are the total number of visits by a unique IP address. These can be a bit confusing so here is a brief explanation.
The option to chat with an expert is also available.When reading your web statistics in AWStats you may see a few unfamiliar words and terms. Not a Nexcess customer yet? Check out our fully managed hosting solutions. New Customers: Fully Managed Hosting Solutions įor 24-hour assistance any day of the year, Nexcess customers can contact our support team by email or through your Client Portal. Or, check out our links and related articles below. Need more help? The Applications > Client Portal sections within the Nexcess Knowledge Base are important resources for those seeking additional knowledge. Simply know that if a specific month shows an error page, statistics for that month do not actually exist.īecause of these known caveats, this AWStats feature is labeled as "Beta" throughout the portal. This is a known behavior, although it should be unlikely for most sites. In the event that the site does not actually have statistics for a given month, the customer will encounter an error page. The portal assumes statistics exist every month between then and the current month.
For example, "December" will not show even on December 1st. So, it waits until Day 2 of a month before allowing that month as a choice. The portal doesn't know when statistics will be generated for each given site. You will not see the current calendar month as selectable until the second (2nd) day of the month.Simply wait more than 24 hours since site creation and the current month will show in the dropdown menu. In this situation, no months will be available for selection. If the site was created less than 24 hours ago, the portal can't be sure web statistics have been generated.This creates a few unique situations explained below: The portal has a discovery process for determining which statistics are actually available.
If you wish to view another month's statistics, you will need to close the AWStats page that was opened and relaunch another AWStats page through the dropdown menu in the portal.
At this point, you may pick from the available months in the dropdown menu and click "Launch AWStats" to go directly to the AWStats page for that month:ĥ.
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